Terms of Service
Terms of Service
Last Updated: November 2025
Welcome to CRK Lighting. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.
1. General Conditions
By using our website, you confirm that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone at any time for any reason.
2. Product Information
We work to ensure our product listings, images, and descriptions are accurate and up-to-date. However, errors may occur. We reserve the right to correct any inaccuracies or update information without prior notice.
Product colors and appearance may slightly vary depending on your device and lighting.
3. Pricing & Payments
Prices are listed in USD unless otherwise stated.
We reserve the right to change prices at any time.
By completing a purchase, you authorize us (and our payment processors) to charge the full order amount to your selected payment method.
4. Shipping & Delivery
Shipping times provided at checkout are estimates and may vary based on demand, carrier delays, or external factors outside our control.
Once an order leaves our facility, delivery issues must be handled directly with the shipping carrier.
Incorrect addresses provided by the customer may result in delays or additional charges.
5. Returns & Refunds
To request a return, contact us at crkmediamail@gmail.com within 30 days of receiving your product.
Items must be unused, in their original condition, and in their original packaging to be eligible for a return.
We reserve the right to refuse returns that do not meet these conditions.
Note: Shipping fees are non-refundable. Return shipping costs may be deducted from the refund.
6. Order Cancellations
Orders can only be canceled before they are shipped. After your order has been fulfilled, it cannot be canceled and must follow our return process.
7. Limited Warranty
Our lighting products come with a 30-day warranty covering manufacturing defects.
This warranty does not cover damage caused by misuse, accidents, modification, or normal wear and tear.
8. Prohibited Uses
You agree not to use our site or products for:
-
Illegal purposes
-
Violating any laws or regulations
-
Harassment, fraud, misleading information, or harmful activity
-
Attempting to interfere with website security or systems
9. Accuracy of Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders made through our store.
10. Third-Party Services
Any tools, applications, or services provided by third-party integrations are not controlled by us. We are not liable for issues resulting from third-party platforms.
11. Intellectual Property
All content on our website — including images, product descriptions, logos, and graphics — is owned by CRK Lighting and protected by copyright laws.
Unauthorized use is prohibited.
12. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from your use of our site or products.
Your use of our products is at your own risk.
13. Changes to Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a revised date.
Your continued use of the site after changes are posted means you accept the updated terms.
14. Contact Information
For questions about our Terms of Service, contact us at:
crkmediamail@gmail.com